Frequently asked questions about Morocco

We are an Amazigh family from southeastern Morocco, near the Erg Chebbi dunes in Merzouga. With more than 15 years of experience, we organise tailor-made private journeys, tours and tourist transport throughout the country with a team of local guides and drivers.

We know the roads, accommodation, distances and customs, and assist you directly before and during the trip.

Imperial city, Atlas, coast, kasbah and desert tours. We currently publish tours from Marrakech and are preparing new itineraries city by city. We also offer day trips from Marrakech and activities in Merzouga.

Yes. Together we choose the cities, duration, accommodation, activities and arrival and departure points.

Most can be private. If a shared departure is available, we confirm group size, dates and conditions first.

Yes. We adapt the route to your flights and available time.

From one day to two weeks or longer. All durations can be adapted.

Riads, hotels, kasbahs and camps in different categories, according to availability and budget.

We provide 4x4 vehicles, cars, 7- or 8-seat minivans, minibuses for up to 18 passengers and coaches for up to 45 passengers. All are air-conditioned, and we select the most suitable vehicle for the number of travellers, luggage and itinerary.

The proposal may include a vehicle with driver, accommodation, breakfasts, some dinners, transfers and specified activities.

Flights, lunches, drinks, entrance fees, tips, personal expenses and optional activities, unless stated otherwise.

No, unless expressly stated. We plan the route around your flight times.

Send us your dates, number of travellers, arrival and departure cities, duration, accommodation and interests.

By accepting the proposal and making the agreed payment. First you receive the itinerary, services, price and conditions in writing.

Yes, subject to availability. Changes affecting nights, distance, accommodation or activities may change the price.

We will try to help. It depends on availability, distances and possible additional costs.

It depends on the services and notice given. Exact conditions appear in the proposal before confirmation.

It is strongly recommended, including medical assistance, luggage, delays and cancellation.

Yes. We adapt travel times, accommodation and activities to children’s ages.

Yes. Tell us in advance about allergies, intolerances or special diets.

Yes. You will have a local contact for coordination and issues related to the booked services.

Passport holders from many European Union countries, the United Kingdom, United States, Canada, Australia and several Latin American countries can normally enter visa-free for a short tourist stay. Eligibility depends on your exact passport, not where you live, and rules can change: always check the official consular list before booking.

Nationalities not included on the official visa-exemption list must apply before travelling. Some travellers may qualify for an electronic visa depending on nationality, residence permit or valid visas from certain countries. Use only the official Accès Maroc website or contact a Moroccan embassy or consulate.

The permitted stay depends on nationality and the type of visa or permission. Many visa-free tourist entries allow up to 90 days, while the electronic visa has its own conditions. Check your case through an official source and respect the period authorised at the border.

Travel with a valid passport in good condition. Authorities may also request an onward or return ticket, accommodation address and evidence of sufficient funds. Exact requirements depend on your situation and should be checked before travel.

The currency is the Moroccan dirham (MAD). Exchange money at banks, authorised bureaux de change or official outlets and keep the receipt. Avoid street exchange. Cash is useful for small purchases.

Yes, ATMs are available at airports and in most cities. Ask your bank about limits and fees, and carry a second payment method in case one card fails.

Cards are often accepted in hotels and city shops; cash is better for medinas, villages and markets.

As anywhere, protect your belongings, use reliable services and keep a copy of your documents.

Arabic and Amazigh are official. French and, in tourist areas, Spanish and English are also spoken.

Spring and autumn are pleasant. Summer is hot in the south and winter nights can be cold.

Comfortable clothes, walking shoes, sun protection and a warm layer. Dress respectfully.

Many travellers prefer bottled or properly filtered water.

Most city accommodation offers Wi-Fi; local SIM cards are also available.

Types C and E with two round pins. You may need an adapter.

No, but they are customary for good service.

Requirements change. Check official sources and consult a healthcare professional.

It usually includes arrival in the dunes, dinner, music and breakfast. Luxury camps with private bathroom and shower are available.

No. We can arrange 4x4 access when conditions and the camp allow it.

Yes, with routes of different lengths, helmet, instructions and a guide.

It may include Erg Chebbi, Khamlia, former mining areas, villages and cultural encounters.

Yes, when conditions are suitable and following the local team.

It can be cold, especially in winter. Bring a jacket, layers and closed shoes.